Ticket Exchange How-To
If you can't make it to a show, never fear! One of the many benefits of being a subscriber is our Subscriber Ticket Exchange. And it's done in two easy steps!
- Call the box office at 973-334-9320 or email us at firstname.lastname@example.org and leave us a message saying you're doing an exchange. (Make sure you also leave your name and show date you're changing from and the new date you want!)
- Mail your tickets to:
P.O. Box 102
Montville NJ 07045
Attn: Box Office - Ticket Exchange
- or -
- Stop by the box office during office hours - Saturdays between 4-7 - and we can handle the exchange right there!
- We must receive your exchange request at least 24 hours prior to your scheduled performance.
- We cannot exchange tickets on the day of your performance or after your performance has passed.
- We cannot exchange tickets from one play to another.
- If you change your membership ticket from a matinee to an evening performance, you will be subject to a $4 per ticket surcharge.
Please be aware that exchanges are subject to availability, but we will make every effort to provide you with comparable seats.